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We also have a price promise - we will not be beaten on price.
If you live close to Hull why not come and see us in person. You can find out where we are on the contact page.
Who are we and what are we about?
LIV Supplies Ltd started out as small as possible, basically an office and a small space for holding minimal levels of stock. The companies trading was mainly internet sales, with hardly any trade or retail sales. As time went on we decided to try and get some of the local trade, with that in mind we needed bigger premises to hold enough stock to meet the requirements of the trade. We also set up an accounts office at this point to keep a track of money and make sure everything is running smoothly with the expansion taking place. This worked very well, but we soon outgrew the warehouse, so yet again LIV Supplies had to move. We found a great retail premises just around the corner which is visible from the area’s large supermarket ASDA. This was an ideal spot to attract the retail customers and is also on the same road as some of our local competition which is also healthy business.
Where we are now?
We have two branches within the Hull area, servicing both sides of the city. Very experienced staff runs them both and have all been within the industry for many years. Our current website went live January 2010. We upgraded from our original website to try and make the navigation and order processing easier for the customer. We are always looking at new and innovative ideas to help the customer make the choice of purchasing from us rather than one of our competitors. The ‘Cut-To-Size Shapes’ program on our website enables the customer to order a specific shape cut to specific sizes which no other website at the minute can offer.
Delivery Will Be 2 - 7 Working Days from point of order. If it has not received been by this time, please contact us for an update. Remember, When receiving your order you must check the goods before signing the delivery note. If there is any sign of damages you must sign and note DAMAGED. This is because you are paying for a service that is insured but you cannot make a claim for a replacement or refund if you have not stated DAMAGED
Liv Supplies Limited operate a full and fair returns policy. Your rights to return goods are protected under the EU Distance Selling Directive
The people involved with starting the company had been involved in the plastics industry for many years and had gained a lot of knowledge and experience. It is very much a ‘family based’ company, and the majority of staff are friends, family or former work colleagues. We are not a large corporate business, and we aim to provide a top quality service to our customers in a friendly manner.
Our doors are all delivered direct from the manufacturer. As they are made to order they can only be returned at the point of delivery, so it is essential that someone is able to take delivery and check the item before signing.
Remember, When receiving your order you must check the goods before signing the delivery note. If there is any sign of damages you must sign and note DAMAGED. This is because you are paying for a service that is insured but you cannot make a claim for a replacement or refund if you have not stated DAMAGED,
Also if you sign Unchecked you will NOT be covered for damages.
Please do not book your builder until your materials are on site as some deliveries can go wrong and we are unable to compensate you for your builder’s time.
Our office hours are 9am - 5pm Monday to Friday not including Bank Holidays
All orders that arrive during open office hours will be processed same day wherever possible. You will recieve a telephone call to confirm all order details and delivery details are correct.
Orders are processed and doors are manufacturered to order, Delivery is expected within 15 working days from date paid order is placed.
Liv Supplies: Premium in everything but price.